#HYPACK SUPPORT SOFTWARE#
Responds to customer telephone or email inquiries for technical support about HYPACK software and related hydrographic surveying equipment.Answer telephone, direct calls and create support tickets.HYPACK provides surveyors and dredgers with all the tools needed to design, collect, process, analyze, and generate final products in ocean, coastal, and inland waters.Įssential Duties/Principal Responsibilities: Today, HYPACK is one of the most widely used hydrographic surveying packages in the world, with more than 10,000 users. HYPACK was founded in 1984 as a small hydrographic consultancy. HYPACK, a Xylem brand, develops Windows-based software for the hydrographic and dredging industries. This is the ideal position for any early-to-mid career hydrographer seeking a challenging and fast-paced technical position! The successful candidate must work collaboratively across all HYPACK departments to deliver world-class service to every customer’s inquiries. The Role: HYPACK seeks an outstanding intermediate-level Customer Support Technician to resolve customer technical support issues and provide remote training for all HYPACK software products and related hydrographic survey equipment. Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.Employees have the opportunity to learn and volunteer on various water-related projects. Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities.Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
#HYPACK SUPPORT PROFESSIONAL#
#HYPACK SUPPORT FREE#
We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. 1) The tissue in plants that brings water upward from the roots Ģ) a leading global water technology company.